Cancellation policy
Subscription Policy
Last updated: February 26, 2026
Some items in our store are offered as subscriptions. This policy explains how you can manage, change, or cancel your subscription purchases.
Coffee & Tea Subscriptions
When you purchase a subscription, you'll receive regular deliveries of fresh coffee or tea based on the frequency you select (weekly, bi-weekly, or monthly).
- Your payment details will be stored securely
- You'll be charged automatically before each delivery
- You'll receive 15% discount on all subscription orders
- Free shipping on all subscription deliveries
Managing Your Subscription
You can change, pause, or cancel your subscription at any time:
- Log in to your account and go to your subscription dashboard
- Or click the link in your order confirmation emails
- Or contact us at hello-coffeepause@zobika.com
No cancellation fees - you're free to cancel anytime before your next scheduled delivery.
Subscription Renewals
Subscriptions continue until you cancel them. You can cancel at any time without penalty.
Returns & Refunds
For returns and refunds on subscription orders, please see our Refund Policy.
Questions? Contact us at hello-coffeepause@zobika.com or +31 6 16728116