Cancellation policy

Subscription Policy

Last updated: February 26, 2026

Some items in our store are offered as subscriptions. This policy explains how you can manage, change, or cancel your subscription purchases.

Coffee & Tea Subscriptions

When you purchase a subscription, you'll receive regular deliveries of fresh coffee or tea based on the frequency you select (weekly, bi-weekly, or monthly).

  • Your payment details will be stored securely
  • You'll be charged automatically before each delivery
  • You'll receive 15% discount on all subscription orders
  • Free shipping on all subscription deliveries

Managing Your Subscription

You can change, pause, or cancel your subscription at any time:

  • Log in to your account and go to your subscription dashboard
  • Or click the link in your order confirmation emails
  • Or contact us at hello-coffeepause@zobika.com

No cancellation fees - you're free to cancel anytime before your next scheduled delivery.

Subscription Renewals

Subscriptions continue until you cancel them. You can cancel at any time without penalty.

Returns & Refunds

For returns and refunds on subscription orders, please see our Refund Policy.


Questions? Contact us at hello-coffeepause@zobika.com or +31 6 16728116